🎉 Leadquora 3.0 is live — new AI-powered checkout optimizer See what's new →
-74%
Ticket resolution time
96%
Average CSAT score
3.2×
More tickets per agent
$0
Replacing Zendesk, Gorgias, Intercom
Unified Inbox

Every message from every channel in one clean inbox.

Email, SMS, live chat, Facebook, Instagram, WhatsApp, voice — every conversation routes into one view, threaded by customer. Agents see who they're talking to, what they bought, what they've said before, and what's happening with their order — all on one screen.

  • Omnichannel inbox with unified threading by customer identity
  • AI-suggested replies trained on your brand's historical tone
  • One-click refunds, cancellations, subscription edits inside every ticket
  • Macros, saved responses, tag workflows, SLA timers
Email · Sarah J.Where's my order? · 2m ago
Live chat · Derek K.Pause subscription · 14s ago
SMS · Alex M.Can I swap product? · 1m ago
Team SLA · 94% on-time7 agents online
360° Customer Timeline

Every interaction, every order, every dollar spent — in one view.

Agents shouldn't guess who they're talking to. Leadquora's customer timeline surfaces lifetime value, order history, subscription status, past tickets, delivery tracking and conversation history — all instantly loaded when the ticket opens.

  • Lifetime value, order count, AOV, last purchase — up top
  • Full unified timeline: orders, messages, refunds, subscription events
  • Automatic VIP tiering based on LTV and behavior
  • Private notes and internal handoffs with @ mentions
Sarah J. · VIP Tier 3$4,280 LTV · 14 orders · 23 mo customer
Last interaction · 4 days agoInquired about product refund
Subscription active · MonthlyRenews in 12 days · $89/mo
Most recent order#LQ-184920 · Shipped, in transit
AI & Automation

Your fastest agent is the one that doesn't exist yet.

Leadquora's AI drafts replies matched to your brand voice, categorizes incoming tickets, triggers workflows, and handles the routine 40% of questions autonomously — freeing human agents to focus on the complex 10% that actually move revenue.

  • AI-drafted replies — review, edit, send (or auto-send for Tier 1 queries)
  • Auto-categorize and route tickets based on intent detection
  • Workflow builder: "if refund request + VIP, escalate to senior agent"
  • Sentiment detection to prioritize frustrated or high-risk customers
AI drafted reply readyTone: friendly · 1-click to send
Auto-resolved tickets today42 resolved by AI · 0 agent time
Workflow triggeredVIP refund → escalated to senior
Sentiment: negativeFlagged for priority response
Replaces

One tool instead of six

A lot of brands stitch together Zendesk + Gorgias + Dialpad + Intercom + Help Scout + internal CRM. You don't have to.

Ticketing & Email

Replaces Zendesk, Gorgias, Help Scout. Full ticketing, macros, SLAs, team routing, satisfaction surveys.

Live Chat

Replaces Intercom, Drift. Embed chat on your checkout and storefront — handoff seamlessly to full CRM.

Voice Calling

Replaces Dialpad, Aircall. Inbound + outbound calling inside your CRM timeline with recording + transcription.

Social Inbox

Replaces Sprout Social, Hootsuite inbox. Instagram, Facebook, Twitter DMs routed to your agents.

Customer Database

Replaces Salesforce-lite CRMs, HubSpot Service Hub. Every customer's full history, purchases, LTV and notes.

Order Management

Because it's built on top of Leadquora orders — refunds, cancellations, reships happen in the ticket itself.

Give your support team one screen.

Book a 30-minute demo and we'll show you how fast agents move when every customer context is loaded in under 200ms.

Book a Demo See pricing